DISTANCE SALES CONTRACT
DISTANCE SALES CONTRACT
ARTICLE 1- PARTIES
1.1. SELLER'S INFORMATIONS:
Title: LÜTFİ İNAL DIŞ TİCARET LİMİTED ŞİRKETİ (www.oilwise.co) (Hereinafter be briefly referred to as ‘Oilwise’ or ‘SELLER’.)
1.2. BUYER'S INFORMATIONS:
Name Surname :
Address:
Telephone:
Email :
A natural or legal person who accepts this agreement will hereinafter be briefly referred to as a ‘CONSUMER’ or a ‘BUYER’.)
2- SUBJECT
The subject of this contract, the seller www.oilwise.co belong to the order electronically from the internet site listed below and the qualities that made you the sale price in relation to the sale and delivery of the specified product No. 4077 on the Protection of Consumers and Their Application to the Law on Distance Sales Contracts in accordance with the provisions of the regulation on procedures and principles of the rights and liabilities of the parties determined.
ARTICLE 3- CONTRACT PRODUCT
The details of the products and services ordered by the BUYER, advance sales amounts including taxes and quantity information are indicated on the checkout page (“checkout”). All of the products mentioned on this page will be defined as PRODUCTS from now on.
3.2 - Return Procedure:
A) RETURNING A CREDIT CARD PROCEDURE
If the purchase was made by credit card and in installments, in cases where the Buyer exercised his right of withdrawal or the product subject to the order could not be supplied for various reasons, or in cases where it was decided to refund the price to the Consumer by the decisions of the arbitration panel, the refund procedure to the credit card is stated below:
The Bank pays the customer back in installments no matter how many installments our customer has received the product. After Oilwise pays the entire product price to the bank at once, if the installment expenses made from the Bank's POS are returned to our Customer's credit card, the refund amounts requested so that the parties involved in the matter are not victimized are transferred by the Bank to the accounts of the bearer party in installments again. The installment amounts paid by the customer until the cancellation of the sale will be reflected on the card for 1 refund each month if the refund date and the card's withdrawal dates do not coincide, and the customer will receive the installments paid before the refund for another month after the end of the installment of the sale, as well as the number of installments paid before the refund and will be deducted from their existing debts.
In case of return of goods and services received with the card, Oilwise cannot pay the Customer in cash in accordance with the contract it has concluded with the Bank. The Member workplace, i.e. Oilwise, will refund the relevant amount via the relevant software in case of a refund process, and since the Member workplace, i.e. Oilwise, is obliged to pay the relevant amount to the Bank in cash or offsetting, the Customer cannot be paid in cash in accordance with the procedure described above. The refund to the credit card will be made by the Bank in accordance with the above-mentioned procedures after Oilwise has paid the cost to the Bank in one go.
The buyer acknowledges and undertakes that she/he has read and accepted this procedure.
3.3- Delivery Method and Address:
Address:
Delivery will be delivered by hand via cargo to the person located at the above-mentioned address of the Buyer. Even if it is not available at the buyer's address at the time of delivery, the SELLER will be considered to have fulfilled his duty in full and in full. For this reason, any damage caused by the buyer's late delivery of the product and any costs that may arise due to the fact that the product was waiting in the cargo and/or the cargo was returned to the seller belong to the buyer.
ARTICLE 4- GENERAL RULES
4.1- The buyer declares on www.oilwise.co website that she/he has read and received information about the basic characteristics of the product subject to the contract, the sale price and the method of payment, as well as preliminary information about delivery and has given the necessary consent electronically.
4.2- The product subject to the contract is delivered to the buyer or the person /organization at the address indicated within the time limit depending on the distance of the buyer's place of residence for each product, provided that it does not exceed the legal 30-day period. For pre-ordered special products, the delivery time to the cargo is as indicated on the product's sales page.
4.3- If the product subject to the contract will be delivered to another person / organization from the address specified by the buyer, the relevant info@oilwise.co address will be provided within 1 (one) day from the date of placing the order and the delivery address can be changed if the seller agrees to this situation. The seller cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4- The seller is responsible for ensuring that the product subject to the contract is delivered intact, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
4.5- If the relevant bank or financial institution does not pay the product price to the seller due to the unfair or illegal use of the buyer's credit card by unauthorized persons in a way that is not caused by the buyer's fault after the delivery of the product, the product must be sent to the seller within 3 (three) days, provided that the buyer has delivered it to the seller. In this case, the shipping costs belong to the buyer.
ARTICLE 5- RIGHT OF WITHDRAWAL
The Seller makes the following commitment to the Buyer. We undertake that the consumer has the right to withdraw from the contract by refusing the goods or services within fourteen days from the date of delivery of the goods or signing the contract without any civil and criminal liability and without any justification, and to return the goods from the date the withdrawal notice reaches the seller or provider.
In order for the buyer to exercise his right of withdrawal, it is necessary to provide written notice to the seller during this period and send the goods unopened for a refund no later than 10 days after this notice. If this right is exercised, it is also mandatory to return the original invoice with an example of the cargo delivery record indicating that the product delivered to a third party or the buyer has been sent to the seller. Within 10 (ten) days after the receipt of these documents and the product from the seller, the product price will be refunded to the buyer. For credit card payments, the refund process is also performed by returning to the buyer's credit card or the buyer's bank account. In accordance with tax legislation, VAT and other legal obligations, if any, cannot be refunded if the original invoice is not sent. The shipping cost of the returned product is borne by the buyer. In the case of a product that is likely to expire, the buyer cannot exercise his right of withdrawal.In addition, the right of withdrawal cannot be used in any way as the return of products that have been opened with protective elements such as packaging, tape, package after delivery is not appropriate from the point of view of health and hygiene. The opening of the product packaging is covered by the exception of the right of withdrawal.
In order to make refund transactions in accordance with the general communique of the Tax Procedure Law (No. 395), the relevant sections in the refund form that will be sent to you must be filled out in full and sent back to us along with the product after signing.
ARTICLE 6- PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
The right of withdrawal cannot be used for products that cannot be returned by nature, products that are customized with a name or special note written on them, products that have been modified at the request of the customer. The use of the right of withdrawal in products is subject to the condition that the product is unpacked, intact and the product is not used.
ARTICLE 7- DEFAULT PROVISIONS
9th article of the regulation on distance contracts in accordance with the last paragraph of the seller of goods or services through the fulfillment of the order oilwise imkansizlastig, citing the fulfillment of contractual obligations, if the contractual obligation shall inform the consumer of this situation before it expires. In this case, Oilwise has the right to terminate the contract immediately and undertakes that the Customer will return the price of the product he ordered and all documents that put him in debt, if any.
Oilwise, that can prevent you from fulfilling this obligation weather conditions or force majeure that prevent transport, transportation interruption, fire, earthquake, flood due to extreme events, such as the subject of the contract within the period if the product does not deliver, in such cases, the seller has no responsibility for oilwise that the blocking condition to cancel the order or delivery to the postponement of the period until the disappearance of one of use. If the buyer cancels the order, the amount he paid will be paid to her/him within 10(ten) days.(for installment purchases made with a credit card, the above procedure for returning to a credit card is accepted by the buyer.)
ARTICLE 8- GENERAL RULES
•8. People under the age of 18 cannot make purchases from the seller.
• 8.2- The seller is not responsible for price inaccuracies caused by system errors.
ARTICLE 9- AUTHORIZED COURT
In the implementation of this agreement, Consumer Arbitration Committees and Consumer Courts in the buyer's or seller's settlement are authorized up to the value declared by the Ministry of Industry and Trade.
In the event that the order is fulfilled, the buyer is deemed to have accepted all the conditions of this agreement.